Posts By: Kalkreuth

JULY 2018 – Kalkreuth Roofing and Sheet Metal (KRSM) Service Dispatcher Ricka Jackson, located in our Lexington, Kentucky office, was chosen as this month’s featured employee.

Ricka first started working for KRSM in 2012 through a temp agency. After completing 90 days with the company, she was offered a full time position, gladly accepted, and is still in the same position today.

On a day to day basis, Ricka dispatches our 11 technicians to a variety of different service jobs letting them know where to go and what they will be doing. She also deals directly with customers and is often marked as their main point of contact. In addition, Ricka does a lot of behind-the-scene work including completing work orders, managing Dataforma and reports, PMAs, and sometimes even job scheduling. “Nothing is ever the same, and something new is always happening,” said Ricka. “There is always a moment of chaos, but being proactive and planning ahead helps out. Plus, I love constantly having something to do!”

One of the largest and most recent projects that Ricka has been involved with is the Summit at Fritz Farm in Lexington, Kentucky. Once the project was complete, the project manager handed it off to service to complete tenant fit-outs. After completion, there was almost a year of back and forth paperwork and maintenance calls. Ricka adapted quickly and learned to hit the ground running, be independent, self motivated, and figure stuff out on her own. “There will always be someone to help you out along the way, but because everyone is so busy, it helps to just jump right in,” Ricka added.

Overall, Ricka is very thankful for the opportunity to work for such a “down-to-earth” company. “Even though KRSM is a larger company, it still feels like a family-owned business,” said Ricka. “I have grown so much since I have been with KRSM, and I have learned a lot. Most importantly, I am beyond grateful and appreciative of all my co-workers.”

“Ricka is such a hard worker. She handles customers very well, keeps everything in order, and is always so upbeat and never in a bad mood no matter what. We would be totally lost without her,” said KRSM Service Manager Steve Mitchell.

JULY 2018 – Kalkreuth Roofing and Sheet Metal (KRSM) Business Development Manager Joe Congie attended the Annual Robert Morris University Golf Classic that took place on Friday, July 20 at the Montour Heights Country Club in Coraopolis, Pennsylvania.

This year, Joe had the opportunity to play in a foursome with Jason Bastin from Simon Roofing, Blair Dunckle with the University of Pittsburgh, and Scott Wilson with Daktronics.

“Robert Morris is a valued customer in the Pittsburgh market, and the annual golf outing is a great way to become more involved with the university, as well as network with other potential customers,” said Joe.

Pictured from left to right: Jason, Joe, Blair and Scott.

JUNE 2018 – Kalkreuth Roofing and Sheet Metal (KRSM) Accounts Receivable (A/R) Collections Administrator Karen Bowman from our Corporate Headquarters in Wheeling, West Virginia was selected as this month’s featured employee.

Karen has been working in accounting for 26 years and will hit her 12 year mark with KRSM in August. From the beginning, she has always loved numbers and has always had a ‘math brain.’

She deals with all commercial jobs across KRSM’s six different office locations and is the only one within the company that does what she does. From sending and receiving lien waivers to deposits, Karen works with other departments frequently, including upper management, project managers, and other accounting employees. “You must realize what you do affects everyone. You must work as a team and think about how what you do may affect others,” Karen said.

When a job is completed and final payment is received, Karen is the last stop before filing a job folder. Interestingly enough, she is the only person within the company that physically handles every job folder— that accounted for approximately 400 folders just last year!

Throughout her time here at KRSM, Karen has seen the company grow tremendously. In fact, Karen is at her fourth office location with the company. Along with KRSM, the accounting world has also changed and continues to change daily. Systems and compliances have become more difficult, and forms are always changing sometimes monthly, weekly, and even daily.

Karen chose to work for KRSM because she wanted a career she could rely on until she retires, and she felt as if Kalkreuth would be able to provide her with that job security. “I am always proud to say that I work for Kalkreuth,” Karen said.

“Karen has proven her dedication to the company over the years, and it shows in her work ethic. She goes above and beyond and is always diligent in her duties. She truly does a great job, and I’m grateful to have her on our team,” said KRSM CFO Wes Nickell.